FREQUENTLY ASKED

Straight answers, no fine print.

A few things clients usually ask before the first inquiry. Anything not covered here, send us a line — we respond personally.
ABOUT FLY FORTE
Who is Fly Forte?
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Fly Forte is an Italian agency based in Italy, Tuscany and works as a broker – intermediary into organizing flight services & connections proposing the best solutions found on the market.

Why choose a broker like you over an operator?
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Choosing Fly Forte over an operator offers the following benefits:

  • A wider selection of aircraft: Fly Forte has relationships with multiple operators and aircraft owners located over the globe , providing access to a greater pool of aircraft to choose from;
  • Expert assistance: Fly Forte has in-depth knowledge of the industry and can provide professional advice on choosing the best aircraft and operator for your specific needs – focusing on best quality price
  • Negotiated rates: Fly Forte is able to negotiate prices on behalf of clients, which may result in notable cost savings;
  • Time-saving: Fly Forte supervises every step of the flight, freeing up time for the client and allowing them to focus on other priorities;
  • One-stop-shop: Fly Forte offers complete services including private jet booking, in-flight services, airport transfers, hotel, restaurant & beach club reservations and
    Priority pre – booking for exclusive events
  • A designated person who has control during your live travel in whom can stay connected with you through WhatsApp h24
AIRCRAFT, SAFETY & OPERATORS
What kind of aircraft can you arrange?
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From light jets (Citation, Phenom) for short hops, through mid-size and super-mid (Challenger 350, Praetor 600) for European missions, up to heavy and ultra-long-range cabins (Falcon 7X/8X, Gulfstream G650, Global 7500) for intercontinental routes. Helicopters for transfers and special operations on request.

How do you select operators?
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We require IS-BAO (Stage II / III), ARG/US or Wyvern equivalents where applicable, and hold long-standing direct relationships. We do not work through opaque marketplaces — every operator is one we know personally.

Do you arrange other types of charter services: group charters, cargo charters, and medical flights?
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Yes, Fly Forte can support you to organizing all kinds of flight operations, from a simple leisure private flight to an urgent medical flight.
Obviously as already specified, we select for you each type of request flight and the mission provided–and an operator that is specialized in your request and that matches with your needs.

Do you offer helicopter transfers?
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Yes. We coordinate city-to-airport, jet-to-yacht, alpine and coastal transfers. We work with VIP twin-engine cabins (2 pilots) and certified operators only.

Can you arrange empty legs?
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Yes, when commercially relevant and timing aligns with your itinerary. We never recommend an empty leg if it compromises schedule, comfort or aircraft quality.

COSTS & PAYMENTS
Can I reach Fly Forte 24/7, and do you offer direct WhatsApp chat?
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Yes, absolutely! You can reach us 24/7 at +39 3420739887.
Inside our website www.flyfortedeimarmi.com, you can choose how to contact us through WhatsApp, e-mail, Telegram or by calling us directly.

ONBOARD & LIFESTYLE
Can you provide flowers and specific shopping for caviar or special wines?
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Yes we can provide all types of products, flowers & special requests.

Can you collaborate with high-end restaurants and five-star hotels for special requests for my catering on board?
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Absolutely! We can collaborate with high-end restaurants and five-star hotels to meet your special requests. We can organize and set all in a perfect way.

Can you handle Kosher or Halal meal requests for our flight services?
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Yes. We are well-versed for VIP passengers from diverse backgrounds with specific dietary and religious requirements — we provide both Kosher and Halal meals to meet your needs.

Should I tip the crew?
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Tipping the crew on your private jet service is a personal decision and is not expected, but is appreciated if you received exceptional service. The amount is at your discretion and can vary depending on the level of service provided, your budget and personal preferences. The crew on a private jet are highly trained professionals dedicated to providing a safe, comfortable and enjoyable experience. If you would like to express your appreciation, you may do so with a monetary gift, a kind word, or a simple gesture of gratitude — kindness and respect are always appreciated.

CONTACT & SUPPORT
What are the "unexpected" costs inside a flight service?
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First of all, every detail is always specified in advance for your convenience. That said, a few variable items cannot be precisely pre-quoted:

  • De-icing (winter). Depending on the weather, aircraft have to be de-iced prior to takeoff to remove built-up ice and snow, which affects lift, drag and safety. De-icing cannot be charged in the planning stage because it is unpredictable and varies with conditions, the fluid type and the amount required — it must be applied very close to takeoff.
  • Wi-Fi & satellite calls. The flight service does not include Wi-Fi internet access or satellite phone calls. Where available, satellite internet can be pricey: checking email or chatting is comparatively cheap, but calls, downloads, streaming and conferences can be very expensive. We recommend asking the price per MB in advance and instructing the cabin crew to turn off the Wi-Fi if you don't intend to use it, so your device does not connect automatically.
  • Cabin cleaning / damage. Operators may charge for cleaning after careless use and for any interior damage caused by passengers — spills, heavy use of amenities, etc.
  • Smoking. Typically not permitted on executive aircraft. Some operators allow it for an additional fee — usually high, as it covers possible cabin dry-cleaning to remove odour.
Which forms of payment do you accept?
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Fly Forte gives a priority to bank transfers and accepts by link payment by Visa and Mastercard with a fee of 4%.

STILL CURIOUS?

Send us a line. We respond personally.